Tag Archives: experience

UX designers must understand the perspectives that come from different backgrounds, cultures, and experiences

“At its best, user experience design involves more than form and content and behavior, crafted in a meaningful context that leaves an impact over time. The highest aspirations of our profession will only be achieved when leadership and excellence are joined. Our profession as a whole must demonstrate the understanding and perspectives that can only come from the intertwingling of many different backgrounds, cultures, and experiences.” – Will Evans

Read more in Will’s article “It’s Time to Start a Revolution…”

 

Change your frame of perspective and take the user’s interests to heart

“We think too much about what we are trying to achieve, about what we have designed or built, and thus in terms of what it does or should do. That leads us to think in terms of controlling outcomes, or tweaking features for new behaviors… Social is happening out there, and your users do not have you or your product in mind, but their own experiences and those they share them with. Change your frame.” – Adrian Chan

Read more in Adrian’s Johnny Holland article “11 Tips on How To Apply Social Interaction Design Thinking.”

Instead of thinking only in terms of interaction, start designing user experiences.

“The possibilities for applying playfulness to applications are endless… Many designers have rebranded themselves in recent years, changing their job description from interaction designer to user experience designer. Let’s make our work follow suit. Instead of thinking only in terms of interaction, start designing user experiences.” – Shira Gutgold

This quote is from Shira’s UX Matters article “Playful User Experiences.”

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UX professionals are uniquely trained to represent the needs and desires of our customers

“User experience is about so much more than taking orders... We are uniquely trained to represent the needs and desires of our customers, in a way that other groups cannot. Marketing demographics and functional specs cannot tell me if our customers are going to be delighted by the design decisions we are making... In this sense, we have one of the most valuable jobs inside our organization: We represent the customer.” - Stephen Anderson

“User experience is about so much more than taking orders… We are uniquely trained to represent the needs and desires of our customers, in a way that other groups cannot. Marketing demographics and functional specs cannot tell me if our customers are going to be delighted by the design decisions we are making… In this sense, we have one of the most valuable jobs inside our organization: We represent the customer.” – Stephen Anderson

This quote is from Stephen’s conversation with Todd Wilkens of Adaptive Path about Implementing Visionary Ideas.

The secret to designing an intuitive user experience

“The secret to designing an intuitive user experience is making sure that the conceptual model of your product matches, as much as possible, the mental models of your users. If you get that right you will have created a positive and useful user experience.” – Susan Weinschenk

This quote is from Susan’s UX Magazine article “The Secret to Designing an Intuitive UX: Match the Mental Model to the Conceptual Model.”

Always look for simple and inexpensive things you can do to provide a better user experience

“Sometimes the simplest tweaks can yield huge results… There is always room for improvement. Always be on the lookout for simple and inexpensive things you can do to provide a better user experience.” – Jon Phillips

This quote is from Jon’s feedgrids article “UX Lessons Learned From Offline Experiences”