“Design creates stories, and stories create memorable experiences, and great experiences have this innate ability to change the way in which we view our world.” – Christian Saylor
Visit Christian’s blog for designs and comments around the ideas and practices of a world living “Under the Influence of Design.”
“Our DNA is as a consumer company – for that individual customer who’s voting thumbs up or thumbs down. That’s who we think about. And we think that our job is to take responsibility for the complete user experience. And if it’s not up to par, it’s our fault, plain and simply.” – Steve Jobs
Read more from Steve Jobs in Fortune’s article on the Most Admired Companies of 2008.
“It’s time we designers stop thinking of ourselves as merely pixel people, and start thinking of ourselves as the creators of experiences. And when it comes to experience on the web, there’s no better way to create it than to write, and write well.” – Derek Powazek
Read Derek’s article “Calling All Designers: Learn to Write!” here.
“Executives can no longer afford to formulate strategy without embracing user experience, and to the extent their offerings include web sites, software products, and interactive services, these leaders (or their successors) must understand the complex interplay between strategy, scope, structure, semantics, skeleton, and surface. They must become experience executives, in concept if not in name.” – Peter Morville
Read Peter’s article “User Experience Strategy” here.
“Users want to construct their own experience by piecing together content from multiple sources, emphasizing their desires in the current moment. People arrive at a website with a goal in mind, and they are ruthless in pursuing their own interest and in rejecting whatever the site is trying to push.” – Jakob Nielsen
Read Jakob’s article “Writing Style for Print vs. Web” for his thoughts on how writing for the web requires a distinct content style.
“As the advocates for user experience I think it’s important that we’re advocating for everyone’s experience and perhaps doing a little bit more than just whispering the word ‘accessibility’ in a meeting early on and allowing it to be just as easily dismissed. And not just because of the potential legal implications, but because it’s our job.” – Leisa Reichelt
Read Leisa’s article “Are you giving accessibility the consideration it deserves in the user experience?” for her thoughts on why accessibility is part of your responsibility as a UX designer.