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Tag Archive: career

You have to be happy with the work you’re doing in order to really truly make your customers happy

“To me it’s very hard to make your customers happy if you’re not happy yourself. That has to start from within. You have to be happy with the work you’re doing, happy with the products that you’re producing in order to really truly make your customers happy. It’s very much a positive feedback cycle. When you like what you do, you’re going to create something that’s better than if you don’t like what you do. All things being equal, your customers are going to like you and your product a lot more. ” – David Heinemeier Hansson

Read more in UX Magazine’s interview with David entitled “Less is Better.”

To succeed in the ever changing design world, we need to have a strong passion for what we do

“If we are going to succeed in anything, especially the ever changing design world, we are going to have to have a strong passion for what we do... Our passion is going to be the driving force behind our motivation (even when we have none) to be the best, to make a contribution to the design community. It will provide the fuel to go the extra mile for clients and for ourselves.” - Aaron Irizarry

“If we are going to succeed in anything, especially the ever changing design world, we are going to have to have a strong passion for what we do… Our passion is going to be the driving force behind our motivation (even when we have none) to be the best, to make a contribution to the design community. It will provide the fuel to go the extra mile for clients and for ourselves.” – Aaron Irizarry

Read more from Aaron in his article “How to Stay Ahead of the Curve as a Designer.”

Users are “rotten with imperfection.” Embrace the rotten-ness.

“I believe that all user experience designers are ‘rotten with imperfection’–every time we get something we lust for, we choose something else to want. User experience design is similar; it does NOT end–once you’ve turned over a great finished product… well, it’s not finished. It’s time to evaluate, update and repeat, because users are pretty ‘rotten with imperfection’, themselves. Embrace the rotten-ness. Don’t look forward to the end of a project, look forward to the next opportunity to improve.” - Russ Unger

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“I believe that all user experience designers are ‘rotten with imperfection’–every time we get something we lust for, we choose something else to want. User experience design is similar; it does NOT end–once you’ve turned over a great finished product… well, it’s not finished. It’s time to evaluate, update and repeat, because users are pretty ‘rotten with imperfection’, themselves. Embrace the rotten-ness. Don’t look forward to the end of a project, look forward to the next opportunity to improve.” – Russ Unger

Listen to Peachpit’s Author Talk with Russ and Carolyn Chandler, or view Russ’ transcript of his portions of the interview to read more about his thoughts on the importance of user experience design.

Teamwork and collaboration make great user experiences possible

“While each discipline on the product team has its role to play, it is the true teamwork and collaboration of a cohesive product team that makes great user experiences possible.” -Pabini Gabriel-Petit

Read Pabini’s article “Sharing Ownership of UX” on UXmatters for her thoughts on how the entire product team must work together when making product decisions.

Focusing on the connective tissue between disciplines makes products holistic

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“Each discipline can only go so far with the constraints they work under, and we have to watch each other’s backs and cover for the flaws of each other. Users don’t care whose fault it is that a product works poorly, only that it works poorly. All the disciplines need work together to figure out solutions to product flaws… Focusing on the connective tissue between disciplines makes products holistic.” – Dan Saffer

Read Dan’s article “User Experience is Everyone’s Responsibility” here.

Think of your work not as a job, but as a calling

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“If you look at some of the best, most inspirational practitioners in our field you’ll see that they think of their work, not as a job, but as a calling. They see the impact of technology on people’s lives as important. They feel that good design makes the world a better place — and that bad design can make life miserable… So my advice is: find your passion, pursue it and your career will take care of itself.” – David Travis

As someone relatively new to this field, this quote really spoke to me, and is probably my favorite out of all that I have posted so far. No matter what field you’re in, passion is extremely important.

Read an interview with David Travis on the User Experience Network here.