Robert Brunner Quotes
| Author | Quote |
|---|---|
| Robert Brunner | “You don’t sacrifice the experience for growth; you drive growth from the quality of the experience.” – Robert Brunner (source) |
| Robert Brunner | “Successful businesspeople in all fields endeavor to understand that they are in the business of designing a total customer experience. We call this the customer experience supply chain. The physical product or service is a central part–but, alone, not a sufficient part–of the equation for lasting success. Design is everyone’s job. Doing good design takes more than good designers. It takes a commitment from everybody in the company–soup to nuts, end to end.” – Robert Brunner (source) |