Facebook Privacy Settings Redesign Concept – Part 1

Facebook Privacy Settings Redesign Concept – Part 1

Update: Check out the October 11, 2010 follow-up to this article: “Fortune.com revisits some of my ideas in light of the introduction of Facebook Groups

There has been a lot of discussion recently about Facebook and privacy. Users are angry, upset, and concerned that Facebook is exposing their private information without their consent.

JP Mangalindan from Fortune.com recently contacted me and asked me and several other User Experience professionals and designers how we would redesign Facebook’s privacy settings (if you want to jump ahead and see the end result, view his article here).  I then started working on what turned out to be an incredibly challenging design problem.  I quickly learned that creating a safe and secure environment on the popular social network while still accomplishing Facebook’s desire to increase information sharing is easier said than done.

The challenges include needing to thoroughly understand the current privacy concerns, what needs user have to address these concerns, and how to design an interface that not only puts a new face on the current system, but addresses deeper issues with how privacy is integrated into the user experience.

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New ways of inspiring User Experience Designers

Thank you to everyone who participated in the survey I posted this past week! Your feedback clearly indicated to me two things: most of you like the focused, concise, simple nature of the quotes, but most of you are also open to a wider range of content.

I am going to start experimenting with posting new types of content.  I’m hoping that this will provide you with additional sources of inspiration extending beyond the quotes.  For now, I am going to reduce quote postings to twice a week and reserve at least once a week for other types of articles. This schedule may change based on your feedback and overall reception to the new types of posts.

The default RSS feed will include all posts. For those of you who are only interested in the quotes, I created a separate feed that you can subscribe to. As I add different types of content to this site, I’ll provide separate RSS feeds for those as well so you can subscribe to the content that you’re most interested in.

Please send me your feedback as this site evolves! This site exists for the User Experience community, and I want to make it as useful as possible.

Designers turn insights into innovation

“Designers are by nature more inquisitive, more connected. They dig a little deeper in terms of insights. They turn those insights into innovation. That connection to the consumer is absolutely critical in driving innovation. It’s critical that design isn’t subjugated to the back room as a short order cook for marketing or for merchandising or sales. It has to be up front.” – Mark Parker

Mark Parker, CEO of Nike, explains what it is like being CEO with a design background in his interview with Fast Company.

Change your frame of perspective and take the user’s interests to heart

“We think too much about what we are trying to achieve, about what we have designed or built, and thus in terms of what it does or should do. That leads us to think in terms of controlling outcomes, or tweaking features for new behaviors… Social is happening out there, and your users do not have you or your product in mind, but their own experiences and those they share them with. Change your frame.” – Adrian Chan

Read more in Adrian’s Johnny Holland article “11 Tips on How To Apply Social Interaction Design Thinking.”

Instead of thinking only in terms of interaction, start designing user experiences.

“The possibilities for applying playfulness to applications are endless… Many designers have rebranded themselves in recent years, changing their job description from interaction designer to user experience designer. Let’s make our work follow suit. Instead of thinking only in terms of interaction, start designing user experiences.” – Shira Gutgold

This quote is from Shira’s UX Matters article “Playful User Experiences.”

Thanks to all who have filled out my site survey! If you haven’t participated yet, I’d appreciate 2-3 minutes of your time to answer the survey to help me determine the direction of this site. Thanks!

3 minute survey: What would you like to see on inspireUX?

I’ve been posting User Experience quotes here on inspireUX for over 2 years now.  This site has grown beyond any of my expectations, and I’m incredibly happy with the response it’s received within the UX community.  The downside is that after posting 334 quotes to date, it’s become increasingly difficult to find unique and valuable quotes to share with all of you.  It’s time for me to consider the future of this site, and whether it should grow in scope to include more than just quotes.

I’d really appreciate your feedback about this by answering a short anonymous survey that should only take 2-3 minutes to fill out.  Your responses will help me figure out whether expanding this site’s content would be “useful, usable, and desirable” (sorry – I couldn’t resist!).

inspireUX Survey

Thank you!!