“As practitioners, we can’t be content to paint within the lines drawn by managers. We must have the courage and creativity to ask whether our products and systems are useful, and to apply our deep knowledge of craft and medium to define innovative solutions that are more useful.” – Peter Morville
This quote is from Peter’s article “User Experience Design” that describes his well-known “user experience honeycomb.”
“Findability precedes usability. In the alphabet and on the Web. You can’t use what you can’t find.” – Ambient Findability by Peter Morville
Read more from Peter on “how you find your way in an age of information overload” in his book Ambient Findability.
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“Executives can no longer afford to formulate strategy without embracing user experience, and to the extent their offerings include web sites, software products, and interactive services, these leaders (or their successors) must understand the complex interplay between strategy, scope, structure, semantics, skeleton, and surface. They must become experience executives, in concept if not in name.” – Peter Morville
Read Peter’s article “User Experience Strategy” here.
“Information architecture is not about surface glamor; it’s about mission-critical infrastructure. And infrastructure has widespread and long-term impact. The ripples of our designs spread outwards, affecting the work of interface designers, programmers, authors, and eventually users… As we design the legacy information architectures of tomorrow, we should consider our responsibility to the big here and the long now.” – Information Architecture for the World Wide Web by Louis Rosenfeld & Peter Morville
Purchase Information Architecutre for the World Wide Web for a great overview of Information Architecture.
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“I guess part of what excites me about the Web, and makes me feel good about doing information architecture, is that it helps people get better at sharing information. People have used the metaphor that in creating the Internet we’re creating a central nervous system for the planet, wiring ourselves together and making the ways that we’re able to communicate and share information much more fluid.” – Peter Morville
Read CIOInsight’s interview with Peter “Expert Voices: Peter Morville on Why Information Architecture Matters” here
Also, check out Peter’s books on Information Architecture and Findability