Category Archives: P.J. Onori

Challenge can lead to more engaged, informed, and self-sufficient users

“Challenging users in the correct manner will ultimately lead to more engaged, informed, and self-sufficient users. Informed users have a better idea of what they want and can better articulate why they want it. Most importantly, a user who is engaged with a subject is more willing and able to grow with it.” – P.J. Onori

Read more in P.J.’s article “In Defense of Hard” from the Adaptive Path newsletter.