Category Archives: John Carroll

The worst misstep one can make in design is to solve the wrong problem

“The worst misstep one can make in design is to solve the wrong problem.” – John Carroll

This quote was cited in Malcolm MCullough’s book “Digital Ground: Architecture, Pervasive Computing, and Environmental Knowing.” Read an excerpt from this book that includes John Carroll’s quote.

Also, you can read more about John Carroll (who, I might add, is a professor at my Alma Mater, Penn State’s College of Information Sciences and Technology) in this interview from UX Pioneers.