“The process of design starts with exploration, but ends with refinement. The best designers carefully move from one to the other, making sure they spend enough time exploring before locking themselves into a design approach.” – Jared Spool

Read more in Jared’s article “Exploring Options and Making Decisions.”

1. Intuitive design lets you keep your attention on what you’re trying to accomplish
2. Good design, when done well, becomes invisible
3. Meet your users’ needs at the instant they need it

“A design is intuitive when people just know what to do and they don’t have to go through any training to get there… When a design is not intuitive, our attention moves away from what we’re trying to accomplish to how we can get the interface to accomplish what we want.” – Jared Spool

This quote is from Jared’s excellent presentation entitled “What Makes a Design Seem Intuitive?” given at the joint PhillyCHI and UsabilityNJ meeting on July 15, 2009.

Read more quotes from Jared.

1. In design, space is not the problem. Attention is.
2. Design strategy is about understanding and meeting needs and aspirations
3. Good design, when done well, becomes invisible

“The Web 2.0 architecture still needs much work… As Spiderman’s Uncle Ben pointed out, ‘With great power comes great responsibility.’ Just because we can do all these [Web 2.0] things doesn’t mean we should do them… [It is easy to] imagine designers going wild with the capabilities of this new technology and not using the restraint necessary to ensure they produce an optimal experience.” – Jared Spool

This quote is from Jared’s article “Web 2.0: The Power Behind the Hype.” Quote submitted by my Vanguard coworker, Brian Nothacker.

Special thanks to Whitney Hess for including inspireUX in her blogs.com listing of the 10 Best UX (User Experience) Design Blogs! It is quite an honor to be included among so many excellent contributors to the field.

1. User Experience is about more than just finding the best solution for your users
2. Designs should intice passion and make people feel engaged and energized
3. The ultimate goal of the Web is to support and improve our weblike existence in the world

“Good design, when it’s done well, becomes invisible. It’s only when it’s done poorly that we notice it.” – Jared Spool

This quote from Jared’s is from a UIEtips introduction to an article by Luke Wroblewski.

1. Intuitive design lets you keep your attention on what you’re trying to accomplish
2. Meet your users’ needs at the instant they need it
3. The best designers carefully move from exploration to refinement

“When creating great experiences, it’s not so much about doing what users expect. Instead, it’s about creating a design that clearly meets their needs at the instant they need it.” – Jared Spool

Read Jared’s article “The Wheres and Whens of Users’ Expectations” here.

1. Intuitive design lets you keep your attention on what you’re trying to accomplish
2. Good design, when done well, becomes invisible
3. The best designers carefully move from exploration to refinement

“When designing, it’s easy to get lost in the gross interactions – the dialog boxes and system flow. However, the subtleties are just as critical to the success of the design. We need to pay close attention to these nuances as we’re working through our design process.” – Jared Spool

Read Jared’s article “Interaction Design: It’s All About the Subtleties” here.

1. Interaction design finds ways to better connect people
2. Stop solving interaction design problems and begin solving problems with design
3. Interaction design is about shaping our everyday life through digital artifacts