Category Archives: Donna Spencer

There is no right answer to a design problem. There are only bad, good and better answers.

“There is no right answer to a design problem… There are only bad, good and better answers for the current situation. Each of the potential solutions sits within a particular context… To find the better answers for your design problem, you need to know the context it sits within. You need to know what you are trying to achieve, what a successful outcome is and what you have to get you there.” – Donna Spencer

This quote is from Donna’s 52 Weeks of UX article “There’s No Right Answer.”

Design to allow users to achieve what they need

“Observe how your users approach information, consider what it means, and design to allow them to achieve what they need.” - Donna Spencer

“Observe how your users approach information, consider what it means, and design to allow them to achieve what they need.” – Donna Spencer

Read Donna’s article “Four Modes of Seeking Information and How to Design for Them” here.