“What exactly does it mean to be a compassionate designer? It means doing things that help us not only understand, but relate to the users we design for. To feel for them. To put ourselves in their shoes, even if our own lives are totally opposite from them. Sound simple? It is. You just have to do it.” – David Armano
Another great one from David. Read his article on Creating Compassionate Designers for tips on how to develop compassion for our users.