User Experience Designers usually aim to make application interfaces intuitive and easy to use without relying on help or a manual to guide the user through how to use the app. However, there are times when an interface is most effective and efficient to use once some initial behaviors are learned. In these cases, designing an application to be completely intuitive upon first-time use can be impractical or detrimental to repetitive use. There are also times where a quick introduction on how to use an app simply makes the user feel more comfortable interacting with it for the first time, and is not a reflection of a poorly designed interface.
iPhone applications that introduce new, innovative interaction models or that allow the user to access a wide range of information or complete several tasks often use first-time use help screens to help users learn how an app works. This help can come in a wide variety of styles: demos, tutorials, single screen overlays, walkthroughs, tips, or short screen summaries. These first-time help screens are often supplemented by a centralized help or FAQ area within the app. Below is a look at how different apps have leveraged these help patterns to introduce functionality to their users upon first use.