“The secret to designing an intuitive user experience is making sure that the conceptual model of your product matches, as much as possible, the mental models of your users. If you get that right you will have created a positive and useful user experience.” – Susan Weinschenk
This quote is from Susan’s UX Magazine article “The Secret to Designing an Intuitive UX: Match the Mental Model to the Conceptual Model.”
Catriona Cornett
Catriona is a User Experience Designer who has helped over a dozen organizations obtain a competitive advantage by delivering great user experiences across desktop, mobile, tablet and other channels.
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