In UX design, mindset is more important than process

“What’s more important than process is mindset. And when it comes to interaction design, that mindset is having empathy for and understanding your users, and creating something great for them.” – Peter Merholz

This quote is from Peter’s article on why we should focus on the mindset of UX design, not processes, and on outcomes, not methods.

1. The design process is essentially a process of subtraction, organization and emphasis
2. We must re-think our design process to become melting pots of ideas, perspectives and skills
3. It is important to confine user interactions to appropriate complexity
4. Design is a “whole brain” process
5. Sketches are an effective modeling process for designers and lead to better design