Monthly Archives: November 2009

Experience design has human engagement as an explicit goal

“Experience design is the design of anything, independent of medium, or across media, with human experience as an explicit outcome, and human engagement as an explicit goal.” - Jesse James Garrett

“Experience design is the design of anything, independent of medium, or across media, with human experience as an explicit outcome, and human engagement as an explicit goal.” – Jesse James Garrett

This quote was submitted by Michael Cummings. Jesse’s quote is from his UX Week 2009 presentation “State of User Experience.” Watch the video and read Michael’s summary of the talk here.

Good designers can create normalcy out of chaos

“Good designers can create normalcy out of chaos; they can clearly communicate ideas through the organizing and manipulating of words and pictures.” - The Art & Science of Web Design by  Jeffrey Veen

“Good designers can create normalcy out of chaos; they can clearly communicate ideas through the organizing and manipulating of words and pictures.” – The Art & Science of Web Design by  Jeffrey Veen

Purchase Jeffrey’s book The Art & Science of Web Design here.

Prototyping has given us the power to show and tell the story of our design solutions

“Any design based on a written spec is a design based on theory. A design based on a prototype is a design based on experience and practice... Prototyping has given us the power to show and tell the story of our design solutions to any given problem rather than just tell the story waving our hands in the air to describe the magic.” - Todd Zaki Warfel

“Any design based on a written spec is a design based on theory. A design based on a prototype is a design based on experience and practice… Prototyping has given us the power to show and tell the story of our design solutions to any given problem rather than just tell the story waving our hands in the air to describe the magic.” – Todd Zaki Warfel

Read more in an interview with Todd called “The Power of Prototyping” from Johnny Holland.

Designs should intice passion and make people feel engaged and energized

“Ease of use isn’t the only measure of a positive user experience; pleasurably is just as important. Something can be dead simple, but if it’s outrageously boring or cold it can feel harder to get through. Designs should have flourishes of warmth, kindness, whimsy, richness, seduction, wit — anything that incites passion and makes the person feel engaged and energized.” - Whitney Hess

“Ease of use isn’t the only measure of a positive user experience; pleasurably is just as important. Something can be dead simple, but if it’s outrageously boring or cold it can feel harder to get through. Designs should have flourishes of warmth, kindness, whimsy, richness, seduction, wit — anything that incites passion and makes the person feel engaged and energized.” – Whitney Hess

This quote is from Whitney’s fabulous article “So you wanna be a user experience designer — Step 2: Guiding Principles”. Check it out – it’s full of great insights and inspiration!

Understanding the specific activity we’re supporting is critical to good design

“More important than knowing all about the people we design for, we should have a deep understanding of the specific activity we’re supporting with our design... The most important question we can ask is not ‘who is using your software?’ but ‘what are people using your software doing?’.” - Designing for the Social Web by Joshua Porter

“More important than knowing all about the people we design for, we should have a deep understanding of the specific activity we’re supporting with our design… The most important question we can ask is not ‘who is using your software?’ but ‘what are people using your software doing?’.” – Designing for the Social Web by Joshua Porter

Purchase Designing for the Social Web for more insights from Joshua Porter.

UX should be unobtrusive and transparent – it should “just work”

“Like the perfect score to a film, a good user experience is unobtrusive and transparent to the consumer because ‘it just works.’” - Jeffrey Olson

“Like the perfect score to a film, a good user experience is unobtrusive and transparent to the consumer because ‘it just works.’” – Jeffrey Olson

This quote is from Jeff’s article “5 Universal Principles For Successful eCommerce-Sites”

This quote was submitted by an inspireUX reader. Do you have a quote you want to see on inspireUX? Submit it, and it may be chosen!