November 30, 2009
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Experience design has human engagement as an explicit goal

“Experience design is the design of anything, independent of medium, or across media, with human experience as an explicit outcome, and human engagement as an explicit goal.” - Jesse James Garrett

“Experience design is the design of anything, independent of medium, or across media, with human experience as an explicit outcome, and human engagement as an explicit goal.” – Jesse James Garrett

This quote was submitted by Michael Cummings. Jesse’s quote is from his UX Week 2009 presentation “State of User Experience.” Watch the video and read Michael’s summary of the talk here.

Related posts:
  1. Visual design is the emotional bridge between functionality and human experience
  2. It takes great empathy to create a good experience
  3. Experience is more based upon memory than reality
  4. Experience is about how we get there, not the landing place
  5. Better connect with your customers by speaking like people, not like machines
Tags: Category: Jesse James Garrett
  • http://www.peterme.com/2011/04/08/breaking-free-from-the-iron-cage-business-in-the-connected-age/ Breaking Free From the Iron Cage: Business in the Connected Age : peterme.com

    [...] So you need to address the extremely challenging aspects of organizational dynamics, interpersonal relationships, and all manner of, well, people stuff. And when you do that, you realize most corporations still operate under the mechanistic and bureaucratic practices of the 19th and 20th centuries, born of railroad functions and mass manufacturing. These bureaucratic approaches are inherently dehumanizing, and so these organizations struggle with the key characteristic of delivering great experiences–human engagement. [...]

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Catriona Cornett
catriona@inspireux.com
Senior UX Strategist
The Archer GroupMore about inspireUX »