“Many of the most compelling usability test insights come not from the elements that are evaluated, but rather those not evaluated… The unintended conclusions—the peripheral insights—are often what feed a designer’s instincts most.” – Robert Hoekman Jr.
Read more in Robert’s article “The Myth of Usability Testing.”
Catriona Cornett
Catriona is a User Experience Designer who has helped over a dozen organizations obtain a competitive advantage by delivering great user experiences across desktop, mobile, tablet and other channels.
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