“No product is an island. A product is more than the product. It is a cohesive, integrated set of experiences. Think through all of the stages of a product or service – from initial intentions through final reflections, from first usage to help, service, and maintenance. Make them all work together seamlessly. That’s systems thinking.” – Don Norman
Read more from Don in his article “Systems Thinking: A Product Is More Than the Product”.
Related posts:- The real value of a product consists of far more than the product’s components
- Teamwork and collaboration make great user experiences possible
- What makes people passionate, pure and simple, is great experiences
- Creating a successful product requires designing the Total User Experience
- UX designers improve people’s lives by making experiences better





