“UX is about technology that fulfils more than just instrumental needs in a way that acknowledges its use as a subjective, situated, complex and dynamic encounter. UX is a consequence of a user’s internal state, the characteristics of the designed system and the context within which the interaction occurs.” – Marc Hassenzahl and Noam Tractinsky
Read more from Marc and Noam in their paper “User Experience – A Research Agenda.” This paper was referenced in Will Evans’ article “Design Ethnography & Mood Maps.”
Related posts:- Technology serves humans. Humans do not serve technology.
- New technology is likely to make the least improvement in the ease of use of products
- Think a lot less about technology for technology’s sake, and a lot more about design
- Create deep connections between users and their technology
- Technology creates the context for persuasion, but content persuades





