Monthly Archives: November 2008

Web design should be conversational

“Life is conversational. Web design should be the same way. On the web, you’re talking to someone you’ve probably never met - so it’s important to be clear and precise. Thus, well structured navigation and content organization goes hand in hand with having a good conversation.” - Chikezie Ejiasi

“Life is conversational. Web design should be the same way. On the web, you’re talking to someone you’ve probably never met – so it’s important to be clear and precise. Thus, well structured navigation and content organization goes hand in hand with having a good conversation.” – Chikezie Ejiasi

Quote submitted by the author, Chikezie Ejiasi.

Please help support inspireUX by submitting your own inspiring quotes or quotes that you find from others.  In order to maintain my current posting frequency, I’ll need your help!  Thanks so much for your continued support.

Think about behavior in terms of goals, needs, and motives

“People’s behavior makes sense if you think about it in terms of their goals, needs, and motives.” - Thomas Mann

“People’s behavior makes sense if you think about it in terms of their goals, needs, and motives.” – Thomas Mann

Read more about Thomas Mann (1875 – 1955), a German novelist whose work is noted for its insight into the psychology of the artist and the intellectual, on this Wikipedia page.

Create pleasurable experiences for people who interact with our content

“Users don’t care about convention and heuristics and all of that. Users just want to have a good experience achieving the outcomes they set out to achieve in your site/system/product.  Surely we, as experience designers, can not only design a non-problematic experience. Surely we can actually create a pleasurable experience through the way that people interact with our content or functionality.” – Leisa Reichelt

Read Leisa’s article “User Experience & Cognitive Pleasures” here.

We need to keep our eye on people

“Saying that people are the focus of user experience is stating the obvious, but when we are deeply engaged in our own work as user experience designers, it can be difficult to constantly remember to keep people at the center of design. For most of us, it’s hard not to get caught up in the skills and techniques that the technologies we work with require and even harder not to want to use technology to solve problems. But as user experience designers, we need to keep our eye on people.” – Whitney Quesenbery

Read Whitney’s article “Why People Matter” for her thoughts on putting people at the center of design.

Don’t lose sight of the founding elements of customer experience

“It’s easy to forget, in a world of incredible possibility and infinite creativity, the power of simplicity and the importance of a solid customer experience foundation. This is especially true related to online user experience... As we look forward in anticipation of what’s to come, it’s important not to lose sight of managing the founding elements of customer experience.” - Leigh Duncan

“It’s easy to forget, in a world of incredible possibility and infinite creativity, the power of simplicity and the importance of a solid customer experience foundation. This is especially true related to online user experience… As we look forward in anticipation of what’s to come, it’s important not to lose sight of managing the founding elements of customer experience.” – Leigh Duncan

Read Leigh’s article “Five Experience Fundamentals” from gotomedia for her proposed founding elements of customer experience.

Treat design as a final destination instead of as a compromise

“You can have information and ease of use and have artistic integrity at the same time. The art of being a good Web designer is getting yourself into that middle ground and treating it as a final destination instead of as a compromise.” - Mike Davidson

“You can have information and ease of use and have artistic integrity at the same time. The art of being a good Web designer is getting yourself into that middle ground and treating it as a final destination instead of as a compromise.” – Mike Davidson

Read the interview with designer Mike Davison entitled “Producing a Reaction Through Design” for more on his approach to design.