Usability really just means making sure that something works well

“Usability really just means making sure that something works well: that a person of average (or even below average) ability and experience can use the thing – whether it’s a web site, remote control, or revolving door – for its intended purpose without getting hopelessly frustrated.” – Don’t Make Me Think by Steve Krug

Pick up Steve’s book Don’t Make Me Think for a common sense approach to usability.

1. Usability is more than common sense
2. Usability testing is a means of understanding the goodness of a design’s fit to the intended users’ problems
3. Findability precedes usability. You can’t use what you can’t find.
4. The hygiene factor of usability
5. Eyetracking Metrics for Usability Studies