“A good designer can create a design that accommodates all the constraints and still delivers an elegant, satisfying experience to the user. A great designer can go beyond this and create a design that demonstrates that some of those constraints weren’t really there to begin with.” - Jesse James Garrett

Read Jesse’s article “Aurora: Forecasting the Future” for his thoughts on the challenges surrounding Adaptive Path’s latest design concept.

“When software is hard to use, don’t make excuses for it. Improve it. When a user makes a mistake, don’t blame the user. Ask how the software misled them. Then fix it. The user’s time is more valuable than ours. Respect it. Good UI design is humble.” - Jono DiCarlo

Read Jono from Mozilla Labs’ article “These things I believe” for his thoughts on software development and user interface design.

“Design, in its broadest sense, is the enabler of the digital era - it’s a process that creates order out of chaos, that renders technology usable to business. Design means being good, not just looking good.” - Designing Business by Clement Mok

Purchase Designing Business by Clement Mok here.

“The first requirement for an exemplary user experience is to meet the exact needs of the customer, without fuss or bother. Next comes simplicity and elegance that produce products that are a joy to own, a joy to use. True user experience goes far beyond giving customers what they say they want, or providing checklist features.” - Nielsen Norman Group

Read the Nielsen Norman Group’s complete definition of user experience here.