“When software is hard to use, don’t make excuses for it. Improve it. When a user makes a mistake, don’t blame the user. Ask how the software misled them. Then fix it. The user’s time is more valuable than ours. Respect it. Good UI design is humble.” – Jono DiCarlo
Read Jono from Mozilla Labs’ article “These things I believe” for his thoughts on software development and user interface design.
Related quotes:- Technology serves humans. Humans do not serve technology.
- Understanding the specific activity we’re supporting is critical to good design
- When we advocate for the user, we are simultaneously advocating for our team
- Necessary and useful design should be beautiful
- Success comes from having the right vision and keeping users in mind



