“On the Web, usability is a necessary condition for survival. If a website is difficult to use, people leave. If the homepage fails to clearly state what a company offers and what users can do on the site, people leave. If users get lost on a website, they leave. If a website’s information is hard to read or doesn’t answer users’ key questions, they leave. Note a pattern here?” - Jakob Nielsen

Read Jakob’s take on why usability is important in his article “Usability 101: Definition and Fundamentals - What, Why, How” here.

Site Update: I have finally started a Twitter account, and have hooked it up to inspireUX so that all blog updates are sent to my Twitter account.  I’ll also use Twitter to post links to interesting UX related articles I come across.   I have updated the sidebar to include Twitter updates and a link to “twit” about inspireUX.

Follow inspireUX on Twitter!

“Usability is like love. You have to care, you have to listen, and you have to be willing to change. You’ll make mistakes along the way, but that’s where growth and forgiveness come in.” - Jeffrey Zeldman

Read Jeffrey’s article “Tackling Usability Gotchas in Large-scale Site Redesigns” here.

“Information architecture helps make sure that business needs and user needs are met, leaving everyone happy, and isn’t that really what it’s all about?” - Jeff Lash

Read Jeff’s article “The Age of Information Architecture” here.