“Give users what they actually want, not what they say they want. And whatever you do, don’t give them new features just because your competitors have them!” – Kathy Sierra
Read Kathy’s article “Featuritis vs. the Happy User Peak” here.
Catriona Cornett
Catriona is a User Experience Designer who has helped over a dozen organizations obtain a competitive advantage by delivering great user experiences across desktop, mobile, tablet and other channels.
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