Focusing on the connective tissue between disciplines makes products holistic

“Each discipline can only go so far with the constraints they work under, and we have to watch each other’s backs and cover for the flaws of each other. Users don’t care whose fault it is that a product works poorly, only that it works poorly. All the disciplines need work together to figure out solutions to product flaws… Focusing on the connective tissue between disciplines makes products holistic.” – Dan Saffer

Read Dan’s article “User Experience is Everyone’s Responsibility” here.

1. Focus on the idea of a product experience, instead of experience that only deals with the user
2. Deeply understanding customers allows companies to develop products that revolutionize the way we live our lives
3. Teamwork and collaboration make great user experiences possible
4. Making a User Experience Strategy Tangible
5. You have to be happy with the work you’re doing in order to really truly make your customers happy