What it means to be a compassionate designer

“What exactly does it mean to be a compassionate designer? It means doing things that help us not only understand, but relate to the users we design for. To feel for them. To put ourselves in their shoes, even if our own lives are totally opposite from them. Sound simple? It is. You just have to do it.” – David Armano

Another great one from David. Read his article on Creating Compassionate Designers for tips on how to develop compassion for our users.

1. Provide an experience that is useful, usable, desirable, and differentiated
2. When useful and useable meet delight—great things happen.
3. Meet your users’ needs at the instant they need it
4. The little things really do matter
5. To be great designers, we need to improve our mental game